Surgery Hours at Cuckfield Medical Practice and The Vale Surgery

Consultations with your doctor are by appointment only. Surgery times vary slightly between different doctors but tend to be around the following times:

Monday to Friday (varies) 8.30 am -11.00 am
Monday to Friday (varies) 2.30 am - 6.00 pm

Extended Access
The Practice offers extended opening times by appointment only with our GPs and Advanced Nurse Practitioner. These clinics are available on Wednesday morning when we see patients from 7.25 am and some Saturdays from 8.15 am.

Please contact reception about availability or book online using your unique password.
 

The receptionists are available at the following times:

Cuckfield Medical Practice
Monday to Friday 8.30 am - 6.00 pm

The Vale Surgery
Monday to Friday 8.30 am - 6.00 pm

Appointments

Appointments may be made by telephoning or by calling in at either surgery during office hours only. At times of high demand you may be offered a telephone consultation with a clinician who will ensure you are seen by a GP if necessary.  You are now able to book some appointments online. Please come into the Surgery to obtain your password.

Telephone Calls

Doctors and Nurses are available for advice or any queries after morning surgeries. If you need to speak to a doctor urgently the receptionist will pass the call onto the Doctor as quickly as possible. During the afternoon a duty Doctor will be available to speak to and will also do some telephone consultations.

My child is unwell – when should I worry?

·         Most common infections do not get better quicker with antibiotics. 

·         Most children with a cold, cough, sore throat or earache, who see their GP, will still be ill 4 days later. This does not mean that they need treatment or need to be seen again. 

·         One third of children who have seen their GP with a cough will still be coughing 2 weeks later. This does not mean that they need treatment. 

·         Only children with signs of more serious illness generally need to be seen by a doctor or nurse. These signs include:

-          Drowsiness
-          Difficulty breathing or rapid breathing
-          Cold or discoloured hands &/or feet with warm body
-          Abnormal pains in arms &/or legs
-          Abnormal colour (pale or blue)
-          Persistent high temperature not responding to
     treatment
-          Symptoms of meningitis 

Symptoms related to meningitis:

- Unusually severe headache
- A stiff neck (difficulty putting chin to chest)
- Dislike of bright lights
- A rash that does not fade with pressure (see below)

Meningitis / Septicaemia Rash - GLASS TEST

A rash that does not fade under pressure will still be visible when the side of a clear glass is pressed firmly against the skin. (Images provided by the Meningitis Trust. Glass test devised by Dr Petter Brandtzaeg)

If you are still worried about your child after reading this then you should get advice. 

This could be telephone advice or a consultation with a doctor or nurse at the surgery. Telephone advice is also available from out-of-hours services by ringing the surgery number.

If you feel that it is an emergency you should dial 999 for an ambulance.